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Retail Warehouse Business Process Improvement

Client: Retail Warehouse

Perbaikan Bisnis Proses di Gudang Retail

Context

Inefficient and inaccurate Stock Opname process, disrupting daily operations.

Focus Area

The company uses a third party for warehouse management. The stock-opname process is still manual, not yet using barcodes. The number of SKUs is 351, with total items exceeding 2 million.

PASS Role

"Formation of a stock opname team consisting of warehouse management, the company, and PASS. Direct observation and mapping of the stock opname process. Redesign of the stock opname process."

Business Impact

  • Stock management accuracy increased up to 94%
  • Stock opname time reduced drastically, from 7 days to 3 days
  • Recommendation of improvement opportunities for the Warehouse Management System.